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Warranty Officer

Hrbp Solutions

This is a Full-time position in Nairobi posted September 10, 2019.

Hrbp Solutions jobs in Kenya September 2019 Warranty OfficerJobs in Nairobi My Jobs in Kenya in brighter monday Jobs in kenya in Nairobi online jobs jobwebkenya in Nairobi Warranty Officer Jobs in kenya career point kenya brighter monday

We are currently recruiting in Kenya for our client a leading Multinational
Automotive Dealer.

Who will, Review and complete warranty claims. Use technical information
sources as needed to complete claims. Review, correct, and resubmit claims
that have been rejected. Maintains complete and accurate records for warranty
claims. Uses computer to submit warranty claims and to manage information.

Coordinates and works effectively with other employees to resolve problems
with warranty repair orders.

Responsibilities:

–>Builds productive working relationships with fellow employees through clear communications.
–>Assists customers in identifying problems and concerns during and after vehicle delivery and communicates to relevant dept.
–>Maintains positive, professional working relationships with the company representatives.
–>Builds productive working relationships; consults with others as necessary.
–>Has an approachable style; fosters open communication through active listening.
–>Prepares and submits claims for warranty within 24 to 48 hours.
–>Maintains outstanding claims schedules with no outstanding claims over 15 days old.
–>Achieves high percentage of claims paid first time submitted.
–>Researches, connects, and resubmits rejected claims within 5 days
–>Understands and adheres to warranty and claim procedures.
–>Ensures all codes, operations, parts, and sublet charges of claims are accurate.
–>Provides technical information and assistance to employees as needed.
–>Verifies history of vehicles prior to claim submission to audit mileage, in-service date, and past repair history.
–>Maintains knowledge base on claim procedures, coverage, bulletins, campaigns, etc.
–>Inputs claims and credit memos; prepares outstanding adjustments for variance or unapproved claims.

Qualifications:

–>Minimum college diploma in a business-related field
–>Minimum 5 years’ experience in motor vehicle warranty

Apply Online Now




Email:: leadconsultant@hrbpsolutions.co.ke

please send your CV only quoting the job title on the email subject **** to
**leadconsultant@hrbpsolutions.co.ke**

Hrbp Solutions jobs in Kenya September 2019 Warranty OfficerJobs in Nairobi My Jobs in Kenya in brighter monday Jobs in kenya in Nairobi online jobs jobwebkenya in Nairobi Warranty Officer Jobs in kenya career point kenya brighter monday

How to Apply